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Removing or Deactivating Users in Strev

Admins in Strev can control user access by revoking access or removing users. These actions are intentionally separated to prevent accidental permanent removal.

This article explains the correct sequence and what each action does.

Accessing User Management

  1. Log in as an Admin
  2. Click the ⚙️ Settings icon
  3. Go to Admin Settings → User Management → Users

You’ll see the List of Users page with each user’s:

  • Role
  • Status
  • Group assignments
  • Last login
  • Actions menu (⋯)

Revoking User Access (Required First Step)

Revoking access immediately disables a user’s ability to log in, without deleting the user account.

When to Revoke Access

  • Temporary leave or suspension
  • Security or compliance review
  • Pending offboarding
  • Role or access change

How to Revoke Access

  1. Locate the user in the Users list
  2. Click the ⋯ Actions menu
  3. Select Revoke Access
  4. Confirm the action

You’ll see a confirmation message noting that the user will lose all access to the platform.

What Happens After Access Is Revoked

  • The user can no longer log in
  • The user remains visible in the Users list
  • Group memberships are retained
  • Audit history and records are preserved

Once access is revoked, the Remove User option becomes available.

Removing a User (After Revocation)

Removing a user permanently removes the user from the workspace. This option only appears after access has been revoked.

Why Removal Is Locked Behind Revocation

This two-step process:

  • Prevents accidental deletion
  • Ensures access is explicitly disabled first
  • Preserves audit and compliance integrity

How to Remove a User

  1. Confirm the user’s access has already been revoked
  2. Open the ⋯ Actions menu
  3. Select Remove User
  4. Confirm the action

You’ll see a warning indicating that this action cannot be undone.

What Happens After Removal

  • The user is removed from the workspace
  • The user is removed from all groups
  • Historical records remain for reporting and audit
  • The user can be re-added later as a new user if needed

Role and Group Behavior During Revocation

  • Revoked users do not inherit permissions from roles or groups
  • Group membership does not grant access to inactive users
  • If access is restored (before removal), permissions are re-applied based on:
    • User role
    • Group memberships
    • Least privilege rules

Recommended Best Practices

  • Revoke access first for immediate security control
  • Remove users only after offboarding is confirmed
  • Avoid removing users if access may be needed again
  • Review inactive users regularly

Need Help?

If you’re unsure whether to revoke access or remove a user, contact your Strev Admin or reach out to Strev Support.

Still stuck? How can we help?

1900 Powell St. Suite 700,
Emeryville, CA, 94608, USA

Email: support@strev.ai
Phone: +1 855-873-8683