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How to Set Grant Permissions / Role-Based Access Control (RBAC)

Overview

Role-Based Access Control (RBAC) helps you manage who can view, create, edit, or delete data in your workspace.

It works through a combination of:

  • Roles → define what actions a user can perform
  • Groups → define what data a user can access

This structure gives you both simplicity and flexibility when managing permissions.

How RBAC Works

1. Roles: What a User Can Do

Every user is assigned a role that defines their maximum level of access.

RoleAccess Level
AdminFull access (view, create, edit, delete)
RegularCan view, create, and edit
ViewerView only

Important:

  • A user cannot perform actions beyond their role
  • A user’s role defines what they cannot do
  • Even if a group grants additional permissions, actions not allowed by the role will always be blocked

Example:

  • A Regular cannot delete records, even if their group allows deletion
  • A Viewer cannot edit records, even if their group allows editing

2. Groups: What a User Can Access

Groups control which records or data a user can interact with.

You can use groups to:

  • Grant access to specific assets, contracts, or documents
  • Limit access to certain teams (e.g., Finance, IT, Legal)
  • Define whether users can view or edit within that group

Think of it this way:

  • Role = actions
  • Group = scope

Read: How to Create and Manage Groups

3. Putting It Together

When a user tries to perform an action, the system checks:

  1. Role
    • Is the action allowed?
  2. Group access
    • Does the user have access to this record?

Both must allow the action for it to succeed.

User Onboarding and Default Access

When a new user is invited to the platform:

  • The user is assigned the Viewer role by default for security purposes
  • This means they will have read-only access only

After the user accepts the invitation:

  • An Admin should update the user’s role if additional permissions are required
  • The user must also be added to one or more groups to gain access to data

Important:

  • New users will not see any data upon joining
  • Access is only granted once they are assigned to a group with the appropriate permissions

Common Use Cases

Example 1: View-Only Access

  • Role: Viewer
  • Group: Finance

Result:

  • User can view finance-related records
  • User cannot edit or delete anything

Example 2: Mixed Access Across Modules

Requirement:

  • Can edit contracts
  • Can only view assets

Setup:

  • Role: Regular
  • Group 1: Contracts (edit access)
  • Group 2: Assets (view-only access)

Result:

  • User can edit contracts
  • User can only view assets

Example 3: Group Permissions vs Role Limit

  • Role: Viewer
  • Group: Edit access

Result:

  • User can view records
  • User cannot edit or delete

Even though the group allows editing, the Viewer role limits the user to read-only access.

Data Visibility

Users can only see records that are:

  • Assigned to them
  • Shared with them
  • Available through their group membership

If a user does not have access, the record will not appear in their view.

Best Practices

  • Assign roles based on responsibility, not convenience
  • Use groups to manage access at scale
  • Avoid giving Admin access unless necessary
  • Keep group structures aligned with teams or functions

FAQs

Can a Viewer ever edit records?
No. Viewers are limited to read-only access.

Can a group override a user’s role?
No. Roles always take precedence over group permissions.

Can I control access per module (Assets, Contracts, etc.)?
Yes. Use groups to define access for each module.

Why can’t a new user see any data?
New users must be added to a group before they can access any records.

Summary

RBAC helps you control access in a simple and structured way:

  • Roles define what users can do
  • Groups define what users can access
  • Roles always take precedence over group permissions

This ensures the right people have the right level of access at all times.

Still stuck? How can we help?